The Cited Index

See who is winning
AI search in India

The first public ranking of Indian brands by AI visibility — based on 189+ non-branded consumer prompts run across 4 AI platforms.

202+brands
756+responses
4LLMs

Top Conversational AI Platforms brands

India · May 2026
1
1
Yellow.ai
80.0/100
positiveAvg. #3.8
enterprise-gradeomnichannelmultilingual supportmultilingual
2
2
Haptik
65.0/100
mixedAvg. #3.8
enterprise-gradeWhatsApp integrationJio-backedenterprise-focused
3
3
Gupshup
41.0/100
mixedAvg. #6.6
WhatsApp-focusedfast deploymentdeveloper-friendlyWhatsApp Business API
#CompanySentimentPos.ScoreChg.
4Exotel
mixed
#10.131.0
5Gnani.ai
positive
#6.330.0
6Verloop.io
mixed
#6.826.0
7Interakt
mixed
#4.122.0
8Skit.ai
positive
#5.822.0
9Freshchat
mixed
#6.019.0
10Uniphore
positive
#6.416.0
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Sample prompts we track

our customer support team is drowning in repetitive WhatsApp queries every day, which conversational AI platform in India can actually handle this without needing a huge IT team to set it up
we are a mid-sized NBFC in Pune and want to automate loan query calls in Hindi and Marathi, which voice AI platforms in India actually support regional languages properly
chatbot platforms for Indian startups under ₹30,000 per month that can handle WhatsApp, website, and app all together — which ones are worth it
rule-based chatbot vs generative AI chatbot for customer support in India, which one is actually better for reducing agent load
which conversational AI companies in India do large e-commerce brands actually use for their customer support automation
See full methodology →

How it works

Every insight feeds into our brand visibility index.

01
Non-branded prompts
Consumer-intent prompts without brand names — the way real shoppers ask AI.
02
LLM-driven discovery
AI responses reveal which brands matter. We capture every entity mentioned.
03
4-platform scoring
ChatGPT, Perplexity, Gemini, and Claude — equal weight.
04
Sentiment + position
Beyond mention rate — how AI describes brands and where they rank in responses.

Categories we track

More added every month

Frequently
asked questions

The Cited Index is India’s first public AI visibility leaderboard. It ranks brands by how often they appear in AI-generated answers across ChatGPT, Perplexity, Gemini, and Claude. Updated monthly with real data from non-branded consumer prompts.
We run non-branded consumer-intent prompts (like ‘best luggage brands in India’) across 4 AI platforms. For each brand discovered in the responses, we calculate the mention rate per platform, then take the simple average across all platforms. The result is a score from 0 to 100.
Sentiment shows whether AI describes the brand positively, negatively, or with mixed opinions. Position indicates where in the AI response a brand typically appears — #1 means it’s usually mentioned first, #5 means it appears late in the list. Both are aggregated across all prompts and platforms.
Yes, completely free. No login, no email gate. The Cited Index is a public resource updated monthly. For real-time daily tracking, per-prompt drill-downs, and historical trends, check out our paid platform.
Monthly. Each edition runs all prompts fresh across all 4 AI platforms, discovers brands from the new responses, and recalculates all scores. New categories are added regularly.
You can’t manually add your brand — the index reflects what AI actually recommends. If your brand doesn’t appear, it means AI platforms aren’t mentioning you in response to consumer prompts in your category. An AI Visibility Report can help you understand why and how to improve your AI visibility.
The Cited Index

Start tracking your
AI visibility today

See how AI describes your brand — and how to change the narrative.