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How we calculate AI visibility

The methodology behind India's first public AI visibility leaderboard for brands. Every number on the Index comes from the rules on this page.

00Definitions

Every metric on the Cited Index in plain English. Hover the column headers or the brand detail panel labels on the dashboard for the one-line definition; deeper explanations live below.

AI Visibility Score
How present a brand is across AI search: the average of its mention rate on each of the 5 platforms, weighted equally. Samsonite scores 51.4 in Travel & Luggage, so it is named in roughly half the answers we collected there.
mean(mention rate on each of the 5 platforms)
0–100 · higher is better
Mention Rate (per platform)
Share of category responses on one specific platform that name the brand.
responses_mentioning_brand ÷ total_responses
0–100% per platform
Position
Average rank the brand holds when it appears in a response. Position #1 is the first brand named, which carries materially more weight than being listed fifth.
mean(rank_in_response) over all mentions
1 = first · lower is better
Net Sentiment
Direction of how AI describes the brand. Positive language vs negative vs mixed, aggregated across every mention.
(positive − negative) ÷ total_mentions
−1 to +1 · higher is better
Citation Share
Share of all the citations in a category that point at the brand's own website. Separate from AI Visibility: visibility is how often a brand is NAMED, citation share is how often its own site is the SOURCE. A brand can be named constantly and cited never.
citations_to_brand_domains ÷ all_category_citations
0–100% · higher is better
Share of Voice (SoV)
The brand's share of all mentions inside its category. A leader-vs-rest concentration view.
brand_mentions ÷ Σ(all_brand_mentions in category)
0–100% · higher = more dominant in the category

What is the Cited AI Visibility Score?

The Cited AI Visibility Score measures how frequently a brand appears in AI-generated answers to non-branded consumer-intent prompts across 5 major AI platforms: ChatGPT, Perplexity, Gemini, Google AI Overviews, and Google AI Mode. Scores range from 0 to 100, where 100 means the brand is mentioned in every AI response across every platform. The score is calculated as a simple average of per-platform mention rates, with each AI platform weighted equally.

Brands are discovered from AI responses rather than pre-selected, so the index reflects which brands AI actually recommends. The August 2026 edition carries 339 ranked brand entries across 12 categories in India. A brand that competes in more than one category is ranked separately in each, so the count of distinct companies is lower than the count of entries.

01Which AI platforms do we track?

Every brand is measured across 5 AI platforms, weighted equally:

ChatGPT (OpenAI). The most widely used AI assistant globally, used by millions for product recommendations.
Perplexity. AI-native search engine that cites sources, increasingly used for product research.
Gemini (Google). Google’s standalone AI with search grounding, built into Android and into Google’s own apps.
Google AI Overviews (AIO). Google’s in-result AI summaries, shown above the traditional search results. Shortened to AIO in the tables on this site. A brand can be recommended here without the reader ever opening a chatbot.
Google AI Mode. Google’s full conversational AI search experience, accessed via the AI button. Optimised for follow-up questions and multi-turn discovery.

02How do we design prompts?

Every prompt is written the way a real shopper with no brand in mind would type it into ChatGPT. No brand names, no marketing jargon, no leading language.

We use 6 consumer-language prompt archetypes, each reflecting a different way real shoppers ask AI for help:

Problem-first (25%)
"which suitcase brand makes bags that actually survive airport handling"
Consumer has a pain point, wants a solution
Context-specific (20%)
"best cabin bag for domestic flights in India that fits overhead"
Consumer describes their specific situation
Budget-anchored (15%)
"good quality trolley bag under ₹5,000"
Consumer leads with their budget
Comparison (15%)
"hard shell vs fabric suitcase which one should I buy"
Consumer choosing between options
Recommendation-seeking (15%)
"what luggage brand do frequent Indian travellers recommend"
Consumer wants trusted opinions
Feature-curious (10%)
"do I need TSA lock for domestic flights India"
Consumer exploring features before buying

Quality control: Every prompt is tested against a banned vocabulary list (no marketing jargon like “D2C”, “premium segment”, “value proposition”) and scored for consumer authenticity: “would a real person actually type this?”

Each category runs between 19 and 29 prompts, and every prompt is run once on each of the 5 platforms. The smallest category in this edition is Higher Education at 19 prompts and 95 responses; the largest run 29 prompts and 145 responses.

03How is the score calculated?

Four steps:

  1. Run all category prompts across 5 AI platforms
  2. Parse every response and extract every brand entity mentioned (LLM-driven discovery)
  3. For each brand, calculate mention rate per platform
  4. AI Visibility Score = simple average across all platforms
Worked example
Samsonite in Travel & Luggage
ChatGPT
67.9%
Perplexity
42.9%
Gemini
50%
AIO
39.3%
AI Mode
57.1%
Score = (67.9 + 42.9 + 50 + 39.3 + 57.1) / 5 = 51.4

Display threshold: a brand must reach a 5% mention rate on at least 2 of the 5 platforms to appear in the index. Every one of the 339 entries in this edition clears it.

04What do sentiment and position mean?

Sentiment is classified from how AI describes the brand. Positive means AI uses favourable language, mixed means a blend of pros and cons, and negative means AI flags concerns. Sentiment is aggregated across all mentions across all platforms.

Position measures where in the AI response a brand appears. #1 means it's the first brand mentioned. Lower is better. Position measures recommendation priority. Being mentioned first carries significantly more weight than being listed fifth.

Framing tags are the specific words AI uses to describe a brand (for example “stylish”, “affordable”, “durable”). The index publishes up to five per brand, for every ranked brand. Which prompts produced them, and how the framing moves over time, live in the paid platform.

05How often does the index update?

Every two months. Each edition runs all prompts fresh across all 5 AI platforms, discovers brands from the new responses, and recalculates every score. New categories are added as we build the prompt sets for them. Edition-over-edition comparisons resume from the August 2026 edition. June was a basis-change edition, moving from 4 platforms to 5, so deltas are deliberately not shown for it.

06How do brands get included?

Brands are discovered automatically from AI responses. None are manually added, and none are sponsored. Any brand that meets the display threshold (a 5% mention rate on at least 2 platforms) appears in the index.

If your brand is missing, it means the AI platforms are not naming you in answers to consumer prompts in your category, or your category is not one of the 12 we cover yet. A free AI Visibility Report shows you which platforms are silent on you and which pages they cite instead.

Get your free report

07Limitations & what the score doesn't capture

The Cited AI Visibility Score does not measure:

  • Purchase conversion or click-through rates
  • Paid ad placements within AI responses
  • Regional variations within India (national average only)
  • Real-time changes (each edition is a two-month snapshot)

AI responses are non-deterministic. The same prompt can produce a different answer on a different day. Each prompt is run once per platform, so confidence comes from the number of prompts in a category and from aggregating across all 5 platforms, not from repeat runs of the same prompt. A single brand-prompt result is noisy; a category-level score built on 95 to 145 responses is not.

The index reflects consumer-intent prompts. Enterprise B2B prompts or highly technical searches may show different brand distributions.

08Frequently asked questions

How is the Cited AI Visibility Score calculated?

For each brand we calculate the mention rate per AI platform (the percentage of that platform’s responses that name the brand), then take the simple average across all 5. The result is a score from 0 to 100. Samsonite leads Travel & Luggage on 51.4, the average of 67.9 on ChatGPT, 57.1 on AI Mode, 50.0 on Gemini, 42.9 on Perplexity and 39.3 on Google AI Overviews.

What types of prompts does the Cited Index use?

All prompts are non-branded and written in consumer language. We use 6 prompt archetypes: problem-first (25%), context-specific (20%), budget-anchored (15%), comparison (15%), recommendation-seeking (15%) and feature-curious (10%). Categories run between 19 and 29 prompts each, and no marketing jargon is used.

Which AI platforms does the Cited Index track?

ChatGPT (OpenAI), Perplexity, Gemini (Google), Google AI Overviews and Google AI Mode. All 5 are weighted equally, and every prompt is run once on each. Claude was replaced by Google AI Overviews and AI Mode in the June 2026 edition, to match the platforms our Pro-plan customers track. The list has not changed since.

How often is the Cited Index updated?

Every two months. Each edition runs all prompts fresh across all 5 AI platforms, discovers brands from the new responses, and recalculates every score. Edition-over-edition comparisons resume from the August 2026 edition onward. June was a basis-change edition, moving from 4 platforms to 5, so deltas are not shown for it.

Can brands pay to be included or ranked higher?

No. Brands are discovered automatically from AI responses. None are manually added, and none are sponsored. Any brand that reaches a 5% mention rate on at least 2 of the 5 platforms appears in the index, and every one of the 339 ranked entries in this edition clears that bar.

How to cite this data

Cited India AI Visibility Index, August 2026.
getcited.in/cited-index
Methodology: getcited.in/cited-index/methodology
Category data: getcited.in/cited-index/[category-slug]
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